Privacy Policy and Terms of Use Last updated on: 7-14-10
Women's Apparel Group, LLC doing business as Boston Apparel Group, LLC offers customer-friendly policies designed to afford you a most secure and safe shopping experience. Scroll down for details.
Women's Apparel Group, LLC doing business as Boston Apparel Group, LLC is committed to protecting your privacy. The purpose of this privacy policy is to assist you in understanding the type of personal information we may collect from you, how such information may be used and the choices that are available to you concerning the use of your information and your ability to correct or modify the information you have provided us. This policy is only applicable to customers in the United States.
We reserve the right to modify or update this policy from time to time. The effective date of this policy, as noted above, is the date that this policy was last updated. We encourage you to periodically review this policy for any changes. By visiting this web site you agree to be bound to the terms and conditions of our Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use or access our web site.
The following only applies to California residents
Women's Apparel Group, LLC doing business as Boston Apparel Group, LLC may from time to time share your personal information with third parties, including our affiliates, licensees and marketing partners, for their direct marketing purposes. If you do not want us to share your personal information with third parties for their direct marketing purposes, please contact each of the appropriate brand or brands by phone or email and request that your information not be shared.
Casuallivingusa.com: (800) 652-2948
Chadwicks: (800) 677-0340
metrostyle: (800) 677-0248
For more information on how your personal information is collected and used, please read our PRIVACY POLICY below.
Your privacy is important to us. To best serve your shopping needs, we endeavor to provide products, services, and offers of value to you. We are able to present meaningful offers to you through the information we collect from our interactions with you, from other customers, and from other parties. Women's Apparel Group, LLC has procedures in place to ensure that your personal information is handled in a safe, secure, and responsible manner.
Women's Apparel Group, LLC offers apparel from regular to extended sizes for women. Women's Apparel Group, LLC Brands include well-known names such as (Casual Living, Chadwicks, and Metrostyle)
Women's Apparel Group, LLC uses the information collected as follows:
Women's Apparel Group, LLC shares website usage information about visitors to our website, who have received a targeted promotional campaign, with a reputable third-party advertising company for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party advertising company note some of the pages you visit on our website through the use of pixel tags (also called clear gifs). For more information about our third-party advertising company, please click here.
You can update or correct your name, address, telephone number or e-mail address at any time by visiting any of our websites and clicking on the My Account link at the top of any of our websites and registering/logging in with your e-mail address and password. You can also call, write, fax or e-mail us to access or correct any of this information. See the table below to update your information with any or all of our brands.
BRAND | CAN YOU EDIT YOUR OWN PERSONAL INFO ONLINE? | MAIL ORDER ADDRESS | WRITE US CUSTOMER SERVICE / MAIL PREFERENCE | RETURN MERCHANDISE ADDRESS | CONTACT |
Chadwicks | Yes, please visit | Chadwicks Catalog and Real Comfort 300 Constitution Drive, Taunton, MA 02780 |
| Chadwicks One Chadwick Place PO Box 4400 Taunton, MA 02783 | Internet Orders: |
Casual Living | Yes, please visit | Casual Living PO Box 4010 | Casual Living PO Box 4500, | Casual Living USA | Customer Service: Fax number (800) 442-5767 |
Metrostyle | Yes, please visit | Metrostyle PO Box 4011 Taunton, MA 02780-0991 | Metrostyle PO Box 4409 Taunton, MA 02780-0434 | Metrostyle 300 Constitution Dr. Taunton, MA 02780 | Internet Orders: |
Any request to update your personal information may take up to 30 days for email requests and up to 60 days for mail and phone requests.
How to Be Removed from a Paper Catalog Mailing List
You can contact us by mail, phone or Email at the relevant address or phone number listed on the above table for the specific brand from whom you wish to stop receiving paper catalogs. Please make sure to provide us with your exact name and address or the mailing label from your catalog so that we can identify you correctly.
We will make every effort to implement any choice you make as soon as possible, but you should allow approximately three months for mailing change requests to be fully implemented. Any mailings that you may receive during this time do not reflect your subscription status, and we ask that you please disregard them.
How to Unsubscribe from an E-Mail Marketing List
To be removed from any one of the Emailing solicitation lists from any one of the Women's Apparel Group, LLC Family of brands, please click on the relevant link below to be taken to the proper unsubscribe page:
You will be removed from receiving future e-mail solicitations, from the specific brand from which you unsubscribed, apart from those that have already been processed before this request was received. When making the request please provide the exact email address you which to exclude from our promotions.
Please know that it may take up to 7 days to remove you from our e-mailing solicitation lists. If you choose to be removed from our e-mailing solicitation lists you will still continue to receive order and confirmation emails as well as emails relating to your other transactions.
When you apply for one of these credit cards online, you provide your financial and personal information needed to process your application directly to World Financial Network National Bank. Women's Apparel Group, LLC is independent of and not affiliated with World Financial Network National Bank.
To obtain a privacy policy, opt-out information, or contact information, for any Women's Apparel Group, LLC private label credit card or Visa Card accounts, you may contact the issuer of your card, the World Financial Network National Bank, by clicking through to the links provided below:
Chadwicks
Chadwicks Visa
metrostyle
No. Women's Apparel Group, LLC only sends marketing e-mail offers to customers who agree to receive them.
Our on-line order form contains a pre-checked box signifying your consent to receive promotional emails from us. If you do not wish to receive such e-mails, please un-check the box.
If you are not placing an order and would like to request occasional promotional e-mail offers, notifying you of special deals, web-only offers and product previews, you may sign up for E-Mail Offers on this website, or call, fax or write us at the addresses listed above.
To remove your name from any e-mail offer list, click the unsubscribe link in any of our marketing e-mails you receive, login to the Account Settings under the My Account section of the website in question, or contact our Customer Service Center.
Registered website users who have purchased from one of our websites will receive standard order status communications, such as order confirmation, shipping dates, etc. via e-mail at the registered e-mail account the user has designated. Your choice to opt-in or opt-out of promotional e-mails will not affect the order status and registration service.
We may offer from time to time referral programs that permit you to submit information about other persons (each, a "Referred Person"), including, without limitation, email addresses, names, street addresses and other contact information so that they may receive information and/or promotional offers. We will use and store any such information that we collect from you about a Referred Person only to the extent necessary to carry out your request, and we will not use any such information for any other purpose unless the Referred Person consents to the use for such other purpose.
Women's Apparel Group, LLC does not rent, sell or exchange your e-mail address with third parties to send you unsolicited e-mail offers.
Women's Apparel Group, LLC protects against unauthorized disclosures by limiting access only to those of our employees who need the information to do their jobs. Women's Apparel Group, LLC employees are trained about their responsibility to protect our customers privacy. We limit the information we provide to outside companies to only the information we believe is appropriate to enable them to carry out their responsibilities under our contracts or to offer you products and services we think might be of interest to you. We contractually require that the information provided be used only for the specifically authorized purpose and that its confidentiality be maintained.
Yes. It is very secure. The use of the latest cutting edge technology ensures that your shopping experience will be safe and secure. We encrypt your personal information, including your name, address, and credit card number when transmitting over the Internet using Secure Socket Layer (SSL) security software. We constantly update our security procedures and enhance our site to meet the very latest encryption standards. We retain a third party security firm to audit our procedures to ensure compliance with these standards. All of your sensitive information is scrambled before, during and after your order is placed on our site.
You may notice an unbroken key 
or a closed lock 
at the bottom of the page when you enter our "check-out" page. This means that your browser has opened a secure connection with our site! You can also check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."
PLEASE NOTE THAT NORMAL E-MAIL (SUCH AS USING CONTACT US OR YOUR HOME E-MAIL) IS NOT ENCRYPTED AND THUS IS NOT A SECURE MEANS FOR TRANSMITTING CREDIT CARD INFORMATION OR ANY PERSONAL INFORMATION YOU WISH TO KEEP PRIVATE AND SECURE.
Women's Apparel Group, LLC uses cookies to enhance the browsing and shopping experience on the Women's Apparel Group, LLC Family of Brands websites. Cookies are small files or records that we place on your computer hard drive to collect information about your activities on the Women's Apparel Group, LLC sites. There are absolutely no personally identifiable pieces of information stored anywhere in these files, and they are used solely by Women's Apparel Group, LLC to enhance your shopping experience and to allow us to serve you better in the future. These cookies transmit information back to the computers at Women's Apparel Group, LLC Family of Brands; these computers are, generally speaking, the only computers which are authorized to read such information. The information captured makes it possible for us (i) to speed navigation, keep track of items in your shopping cart, and provide you with custom tailored content; (ii) to remember information Most people do not even know that cookies are being placed on their computers when they visit the Women's Apparel Group, LLC Family of Brands sites or most other websites because web browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie acceptance altogether. However, if you refuse cookies, you will be unable to order from the Women's Apparel Group, LLC sites using the Shopping Cart. You will still be able to browse our selection, but the order process requires that your Web Browser be set to allow cookies. Moreover, by not allowing cookies, your overall Internet browsing experience could be adversely affected.
Yes. Women's Apparel Group, LLC collects non-personal information about how users navigate through our websites. This statistical information is gathered in order to improve the Women's Apparel Group, LLC sites. This information may be shared with Women's Apparel Group, LLC affiliates or other outside companies. This aggregated statistical and navigational information does not include individual names, personal data or account information, so it does not identify you or any other customer.
Women's Apparel Group, LLC takes care to protect the privacy and safety of children. Our web sites are not directed or targeted to children under the age of 13 and we do not knowingly collect any personal information from children under the age of 13 on our websites. We do not permit anyone under the age of 13 to register with us. If you are under the age of 13, you are welcome to browse our websites. However, you are not permitted to use any features of our site that require the collection of any personally identifiable information. If we learn that we have obtained personal information from a child under the age of 13, we will use reasonable efforts to immediately delete that data from our records.
If you have any questions or concerns about this policy, please contact BAG.ExecutiveComm@bostonapparel.com for our Customer Service Center by phone, e-mail, or mail.
Women's Apparel Group, LLC occasionally provides links on our web sites to other non-affiliated we sites to enhance your shopping experience. These other web sites operate independently from Women's Apparel Group, LLC and will have their own privacy and security policies. We strongly encourage you to review these policies at any web site you visit. Women's Apparel Group, LLC does not take responsibility for such non-affiliated web sites.
Women's Apparel Group, LLC may from time to time make changes to its Privacy Policy to reflect changes in its privacy practices. Accordingly, Women's Apparel Group, LLC reserves the right to revise or modify this Privacy Policy in whole or in part at any time. We will inform you of any update to our Privacy Policy by posting a notice on our web site/s. The effective date of the updated policy will be the date posted on the notice. The updated policy shall replace any prior policies and will be applicable to all current and past users of our web sites.
NOTE: This policy may be modified from time to time. You are encouraged to review this policy on a monthly basis
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE.
By using this site, you signify your agreement to these terms of use. If you do not agree to these terms of use, please do not use this site. This site is owned and operated by Women's Apparel Group ("Women's Apparel Group"). Women's Apparel Group reserves the right, at its sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such changes and/or modifications shall become effective immediately upon the posting thereof. Please review the terms and conditions periodically. Your continued use of the site following the posting of changes and/or modifications will constitute your acceptance of the revised terms and conditions.
ACCEPTABLE USES
You may use this site for legitimate shopping purposes only. You may not harm the site in any way or otherwise use the site in any improper manner, including, but not limited to hacking into the site systems, spoofing or faking e-mail headers or slowing or stopping the functionality of the site. In the event you register and/or purchase product, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form. If you provide any information that is untrue, inaccurate, not current or incomplete, or Women's Apparel Group, LLC suspects, for any reason, that such information is untrue, inaccurate, not current or incomplete, Women's Apparel Group, LLC, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the site. You will create a password and account designation upon completing the registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Women's Apparel Group, LLC of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Women's Apparel Group, LLC will not be liable for any loss or damage arising from your failure to comply with this paragraph. RESTRICTIONS ON USE OF MATERIALS This site contains copyrighted materials, trademarks and other proprietary information, including, but not limited to, text, photos and graphics, the worldwide rights to which are owned by Women's Apparel Group, LLC, its related entities, parents and its licensors or licensees. You may not use, copy, publish, upload, post (to a bulletin board or otherwise), transmit, distribute, or modify any contents of this site in any way, except that you may download one copy of such contents on any single computer for your personal, non-commercial use only, provided you do not alter or remove any copyright, trademark, author attribution or other proprietary notices and legends.
DISCLAIMER
THIS SITE AND ALL MATERIALS CONTAINED ON IT ARE DISTRIBUTED AND TRANSMITTED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WOMEN'S APPAREL GROUP, LLC DOES NOT WARRANT THAT: (A) THE CONTENTS OF THIS SITE (INCLUDING PRICING AND OTHER PRODUCT INFORMATION) WILL BE ACCURATE, RELIABLE OR ERROR-FREE, OR THAT ANY ERRORS IN SUCH CONTENTS WILL BE CORRECTED; OR MISTAKES IN PRICING OR OTHER PRODUCT DETAILS WILL BE HONORED; (B) THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (C) THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) SHALL WOMEN'S APPAREL GROUP, LLC BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE THAT RESULT FROM, ARISE OUT OF, OR ARE IN CONNECTION WITH THE USE OF OR ACCESS TO, OR THE INABILITY TO USE OR ACCESS, THIS SITE OR ITS CONTENTS, EVEN IF WOMEN'S APPAREL GROUP, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGED LINKS. THIS SITE MAY PROVIDE, OR THIRD PARTIES MAY PROVIDE, LINKS TO OTHER WORLD WIDE WEB SITES OR RESOURCES. BECAUSE WOMEN'S APPAREL GROUP, LLC HAS NO CONTROL OVER SUCH SITES AND RESOURCES, YOU ACKNOWLEDGE AND AGREE THAT WOMEN'S APPAREL GROUP, LLC IS NOT RESPONSIBLE FOR THE AVAILABILITY OF SUCH EXTERNAL SITES OR RESOURCES, AND DOES NOT ENDORSE AND IS NOT RESPONSIBLE OR LIABLE FOR ANY CONTENT, ADVERTISING, PRODUCTS, OR OTHER MATERIALS ON OR AVAILABLE FROM SUCH SITES OR RESOURCES. YOU FURTHER ACKNOWLEDGE AND AGREE THAT WOMEN'S APPAREL GROUP, LLC SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH SITE OR RESOURCE.
UNSOLICITED SUGGESTIONS AND CUSTOMER SUBMISSIONS
Please note that any suggestions, materials, ideas or comments submitted to Women's Apparel Group, LLC shall be deemed not confidential. You hereby grant Women's Apparel Group, LLC an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments (other than your name) for any purpose whatsoever, and you represent and warrant to Women's Apparel Group, LLC that no such submissions will violate or infringe upon any copyright, trademark, or any other intellectual property or other rights (including but not limited to defamation or invasion of privacy) of any person or entity. All such submissions are subject to the DMCA notice-and-takedown procedure described below.
JURISDICTION AND GOVERNING LAW
This site is controlled and operated by Women's Apparel Group, LLC from its offices in the State of Massachusetts, United States of America. The privacy policy and terms of use are managed by Women's Apparel Group, LLC from its offices in the State of Massachusetts, United States of America. Although this site can be accessed from other locations, by accessing this site you agree that these terms of use shall be governed by and construed in accordance with the laws of the State of Massachusetts, without giving effect to its conflicts of law principles. You also consent to personal jurisdiction in the City and State of Boston, Massachusetts for any dispute arising hereunder. This Site is intended for residents of the United States only. No software from this Site may be downloaded, exported or re-exported in violation of any law including, without limitation, to countries that are subject to U.S. export restrictions.
TERMINATION
All of these terms of use are material. Upon any breach by you of any such term, your right to access, download and otherwise use this site, all materials obtained from this site and all copies thereof shall immediately terminate.
OTHER
If any of these terms of use is unlawful, void, or for any reason unenforceable, then that term shall be deemed severable from the other terms and shall not affect the validity and enforceability of any remaining terms. These terms of use constitute the entire agreement between Women's Apparel Group, LLC and you relating to the subject matter herein. Women's Apparel Group, LLC shall have the right to change or modify these terms of use at any time.
If you wish to notify Women's Apparel Group, LLC of an alleged copyright infringement for material posted on our site, to be effective, your notice must be a written communication to our designated agent that complies with Section 512(c)(3) of the U.S. Copyright Act. Please consult your legal advisor. Your notice must include substantially the following:
Such written notice should be sent to our designated agent as follows:
DMCA Complaints
c/o David Myles
Women's Apparel Group, LLC
35 United Drive
West Bridgewater, Ma 02379
Email: David.Myles@BostonApparel.com
Please also note that under Section 512(f) any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.
If you elect to send us a counter-notice, to be effective, your counter-notice must be a written communication to our designated agent that complies with Section 512(g)(3) of the U.S. Copyright Act. Please consult your legal advisor. Your counter-notice must include substantially the following:
Example: you@youremail.com
